Terms of Use and Sale

Last updated: 12 June 2026

These Terms govern your access to the Techtonic Trust website, VendorGuard platform, browser-based tools, and any products or subscriptions purchased from us. By using this website or completing a purchase, you agree to these Terms.

Operator

Techtonic Trust is operated by 10Gurus Pty Ltd (ACN 627 409 830) ("we", "us", "our"). For enquiries, contact hello@techtonictrust.com.au.

1. Service and scope

VendorGuard is a software-as-a-service platform that provides structured vendor and AI tool risk assessment workflows for Australian organisations. It enables users to send security questionnaires to vendors via secure expiring links, collect and review vendor responses, generate explainable Red/Amber/Grey findings against recognised control frameworks, and record Blocked, Conditional or Ready decisions with a full audit trail.

VendorGuard is a general information and workflow tool. It does not include, and must not be relied on as a substitute for:

• legal advice, legal drafting or legal review for your circumstances;
• privacy, cyber security, procurement, audit or compliance advice;
• certification, attestation, assurance, SOC 2, ISO 27001 or audit services;
• penetration testing, technical security assessment or incident response;
• insurance, financial, tax or professional procurement advice; or
• a guarantee that any vendor, AI tool, contract or approval is safe, compliant or suitable.

2. Purchasing, delivery and access

Purchases are processed by Stripe. Your bank statement or receipt may show 10Gurus Pty Ltd, the operator of Techtonic Trust. After successful payment, you will receive access to the VendorGuard platform at the email address provided at checkout.

You are responsible for keeping your account credentials secure. We may suspend or terminate access where misuse, fraud or a licence breach is reasonably suspected. We will make reasonable efforts to maintain service availability but do not guarantee uninterrupted access.

VendorGuard is provided as a subscription software service. Access continues for the duration of the subscription period paid. Stripe handles payment processing and renewal billing.

3. Licence

Subject to full payment and compliance with these Terms, we grant you a non exclusive, non transferable, revocable licence to use, copy, adapt and complete the product materials for your internal business purposes within one organisation.

You may create completed assessment records, registers, reports and internal working documents from the playbook materials for your organisation. You may not:

• resell, sublicence, publish, distribute, upload or share the product files as a competing product or document library;
• provide the product files to another organisation under a single purchase;
• use the product to deliver services to multiple client organisations unless you hold a written consultant licence from us;
• remove Techtonic Trust notices from sample, guide or source materials except where the Customisation Guide expressly allows rebranding for internal use;
• use the product files to train AI models, build a competing product, or conduct large scale automated extraction; or
• represent the product as legal, audit, certification or official framework advice.

A separate Consultant Licence is required for MSPs, consultants, advisors, agencies or service providers who want to use the materials across client engagements.

4. Your responsibilities

You are responsible for reviewing, adapting, approving, maintaining and applying any documents, decisions or records created using the product. You should obtain appropriate legal, privacy, procurement, cyber security, financial, insurance or other professional advice before using the materials in legally significant, regulated, contractual or high risk contexts.

You are responsible for ensuring that any completed documents reflect your organisation's actual facts, controls, risk appetite, contracts, privacy obligations, security environment and applicable laws.

5. Browser based tools

Any browser based generator or decision support tool is provided as a convenience only. Outputs are indicative starting points and may be incomplete, inaccurate or unsuitable for your circumstances. You must review all outputs before relying on them.

Do not enter passwords, credentials, secrets, sensitive personal information, confidential client information, health information, financial details or regulated data into the generator.

6. Refunds and Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any right or remedy you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other law that cannot lawfully be excluded.

Because VendorGuard is a subscription software service, we do not offer change of mind refunds after you have commenced access and used the platform. This does not limit your Australian Consumer Law rights.

If the product has a major failure under the Australian Consumer Law, you may be entitled to choose a refund or other remedy. If there is a minor failure, we may choose to provide a replacement, repair, correction, alternative access or refund as permitted by law.

If you cannot access the platform due to a technical failure on our side, or you believe the service materially does not match the website description, email hello@techtonictrust.com.au with your account email, subscription date, issue description and screenshots if relevant. We aim to respond within 2 Australian business days.

7. Intellectual property

All content, documents, frameworks, text, graphics, spreadsheets, workbooks, presentations and website materials are owned by or licensed to 10Gurus Pty Ltd and are protected by intellectual property laws. The product is licensed, not sold. We reserve all rights not expressly granted.

8. Third party frameworks, references and no endorsement

The product may refer to public frameworks, standards or laws such as the Privacy Act, Notifiable Data Breaches scheme, Essential Eight, NIST CSF, ISO 27001, SOC 2 or similar materials. References are used as practical prompts only. No affiliation with, endorsement by, certification from, or approval by any regulator, standards body or framework owner is implied.

9. Availability and changes

We may update, replace, withdraw or change website content, product materials, prices, delivery methods or features at any time. The version available at the time of purchase applies to that purchase unless we choose to provide an update.

10. Security and misuse

You must not misuse the website, attempt to bypass payment or access controls, scrape restricted content, interfere with the website, reverse engineer delivery mechanisms, share temporary download links, or use the website for unlawful purposes. We may revoke access or refuse support where misuse, fraud, chargeback abuse or licence breach is reasonably suspected.

11. Limitation of liability

To the maximum extent permitted by law, and subject to non excludable rights under the Australian Consumer Law:

• our total aggregate liability arising out of or in connection with the website, tools or product is limited to the amount you paid for the relevant product;
• we are not liable for indirect, consequential, incidental, special or punitive loss, loss of profit, revenue, data, goodwill, opportunity, contract, business interruption, regulatory outcome, audit result or security incident; and
• we are not liable for loss arising from your failure to review, adapt, verify or obtain professional advice before using the materials.

12. Indemnity

You agree to indemnify 10Gurus Pty Ltd and its officers, employees and contractors against claims, losses, liabilities, costs and expenses arising from your misuse of the website or product, breach of these Terms, unauthorised distribution of product files, or use of the materials in a way that is unlawful or not reviewed for your circumstances.

13. Governing law and disputes

These Terms are governed by the laws of Victoria, Australia. The parties submit to the non exclusive jurisdiction of the courts of Victoria and the Commonwealth courts of Australia. Before commencing formal proceedings, each party must make reasonable good faith efforts to resolve the dispute by email.

14. Severability and entire agreement

If any provision is invalid or unenforceable, it will be modified to the minimum extent necessary and the remaining provisions continue. These Terms, together with the Privacy Policy and Disclaimer, form the entire agreement between you and 10Gurus Pty Ltd for the website and product.